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 How many devices allowed per subscription?

The main subscription is allowed for one device (one connection) only. Note: You can use your...

 How to renew my subscription if expired?

1- Login to your online account.  2- Menu --> Services --> My Services. 3- Then you...

 How to try the service before order the long subscription period?

Unfortunately, we don't have a free trial for a few hours.  But you can order 48 hours to test...

 I am existing customer and I would like to upgrade my subscription. How to do it?

You can upgrade your current subscription by doing the following steps:  1- Login to your online...

 I am existing customer. How to add extra devices (Connections) to my subscription?

You can add up to 3 extra devices (Connections) to your current subscription. You will get a 50%...

 I am using Smart TV app and after 7 days the app is asking to pay for activation . What to do?

All Smart TV apps are third part app. You need to pay the activation fees to the app owner...

 I have Android device. How I can use the subscription on it?

You can use any Android device (TV Box, Andriod TV, Tablet, Phone). Please do the following...

 I have kids at home. Do you have adults channels?

No. We don't offer any adult (Porn) channels in our service.  Our service is a family safe for...

 I need to order but I don't know to start? What to do?

The first step is to order the subscription. You can view all subscription prices & order...

 I would like to become a reseller/ dealer. What is the process?

Become a reseller with “All IPTV” and earn extra income through a partnership with us, our...

 The service was working but currently I can't able to watch (Black screen). What to do?

This issue will be solved by doing the following steps:  1- Turn the power off your device and...

 Usually, I am watching TV channels for one or two counties only. How I can hide or remove other countries?

Yes, you can hide one or more countries on your TV channels list or any category. Please do the...

 I can't renew Duplex Play App. What to do?

Currently, Duplex Play App has an issue and the App renewal is not available. They have some...

 After I installed the Roku App, the app is no more exist in my apps list. What to do?

Recently, Roku has updated its software, and the developer mode can't be acceptable for some Roku...

 How to watch Catch-Up Channels?

If you are using Andriod App and you want to watch the catchup channels, please do the following...

 Can I use the subscription in different location?

Yes, you can use the subscription at any location. 

 How to add TV channel to favourite list?

Press & Hold for 1 second on channel name then you will see two options as below: 1- Add to...

 What is the refund policy?

The refund policy is within 7 business days of the purchase date.  Please submit a support...

 I have AT&T Internet in USA but I can't login & watch the channels

Please do the following steps to be able to log in through the App and watch the channels: 1-...

 How to check my subscription details?

To view your main subscription details including any extra devices, please do the following...